StoreEver Tape Storage

Error Error 1401: Alert - Please insert compatible media

 
Jal Enterprises
New Member

Error Error 1401: Alert - Please insert compatible media

For the past three weeks I've been getting this message every Wednesday morning. I've tried using a new tape, but that hasn't worked.
Any advice? Thanks.

Version 3.50-sp2 build 37634
3 REPLIES 3
Dennis Handly
Acclaimed Contributor

Re: Error Error 1401: Alert - Please insert compatible media

What backup software are you running?
What type of tape drive to you have?
Jal Enterprises
New Member

Re: Error Error 1401: Alert - Please insert compatible media

HP C7438A (Serial Number HU1065049R)

Data Protector Express v. 3.50-sp2 build 37634
Hatem Kotb
New Member

Re: Error Error 1401: Alert - Please insert compatible media

I Have the same problem, but some times it work.
I try to format the old media first then use it it can be used but when i replace it with the next media it can not continue and the same error appears.