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тАО01-19-2007 03:08 AM
тАО01-19-2007 03:08 AM
Hi,
When I try to deploy the disk agent to some systems I get the following message: related product unexpectedly absent from the system. The installation progress goes to 100% and the description says "Installation aborted". When I check the system, the software is actually installed, but the client is not add to the Data Protector Cell. It even doesn't work on systems who have their firewall disabled and have no antivirus...
If somebody could help, I would appreciate it...
Friendly greetings,
Arne
When I try to deploy the disk agent to some systems I get the following message: related product unexpectedly absent from the system. The installation progress goes to 100% and the description says "Installation aborted". When I check the system, the software is actually installed, but the client is not add to the Data Protector Cell. It even doesn't work on systems who have their firewall disabled and have no antivirus...
If somebody could help, I would appreciate it...
Friendly greetings,
Arne
Solved! Go to Solution.
3 REPLIES 3
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тАО01-20-2007 04:53 AM
тАО01-20-2007 04:53 AM
Solution
Arme
You have installed DPWIN_00251 on your installation server .. Which is known to cause this issue.
The Patch Warning .. Patch 251 SHOULD NOT be installed on an Installation server, But Only to Local Clients
Please apply DPWIN_00249 On your IS to revert to the previous Patches on the IS itself
Best Regards
Gilles
You have installed DPWIN_00251 on your installation server .. Which is known to cause this issue.
The Patch Warning .. Patch 251 SHOULD NOT be installed on an Installation server, But Only to Local Clients
Please apply DPWIN_00249 On your IS to revert to the previous Patches on the IS itself
Best Regards
Gilles
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тАО01-21-2007 07:17 PM
тАО01-21-2007 07:17 PM
Re: Error deploying disk agent: related product unexpectedly absent from the system
Thank you very much! This solved the problem.
Friendly greetings,
Arne
Friendly greetings,
Arne
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тАО01-21-2007 07:23 PM
тАО01-21-2007 07:23 PM
Re: Error deploying disk agent: related product unexpectedly absent from the system
Thank you very much! This solved the problem.
Friendly greetings,
Arne
Friendly greetings,
Arne
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