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Errors, any solution on MSL6000?

Nicholas Noor_1
Occasional Advisor

Errors, any solution on MSL6000?

The Ultrium tape unit backs up some of the servers, and some it doesn't. The tapes are good, everything is in control, even HP is unable to give me a good answer, does anyone know what is happening here?
Any insight into this is helpful.


[Critical] From: BSM@datapro1.east.sgrops.com "fhw2g01.fh" Time: 12/20/07 12:40:32
[61:2015] Timeout waiting for the devices to get free.
The session will terminate.
[Critical] From: BSM@datapro1.east.sgrops.com "fhw2g01.fh" Time: 12/20/07 12:40:32
None of the Disk Agents completed successfully.
Session has failed.


[Warning] From: CSM@datapro1.east.sgrops.com "OffsiteCopy" Time: 12/20/07 11:39:58
[64:18] Some of the devices are occupied. Session is waiting
for all the devices to get free.


[Critical] From: CSM@datapro1.east.sgrops.com "OffsiteCopy" Time: 12/20/07 12:40:01
[64:19] Timeout waiting for the devices to get free.
The session will terminate.


[Warning] From: BSM@datapro1.east.sgrops.com "smdas01.east" Time: 12/20/07 12:41:04
[61:2013] Some of the backup devices are occupied. Session is waiting
for all the devices to get free.


C:\WINDOWS\system32>c:\perl\site\bin\mover.pl -backup

backup command started

moving: SHHDAS_Backup_2007-12-20.zip to s:\BackupZip

backup command completed

5 REPLIES
Nicholas Noor_1
Occasional Advisor

Re: Errors, any solution on MSL6000?

Here is some more info on the Library Unit.
Vendor HP
Product Network Storage Router
Firmware Level 5.6.69
Bios Version BIOS 4.23
Booter Version BOOTER 4.11
CPU PLD Version 0x4
Víctor Cespón
Honored Contributor

Re: Errors, any solution on MSL6000?

What backup software is generating those messages?

From Windows you can run HP Library and Tape Tools to perform a diagnostic on the drives.
Select one drive, load a tape on it and run Read/Write test and Drive Assessment Test.
Nicholas Noor_1
Occasional Advisor

Re: Errors, any solution on MSL6000?

We are using Data Protector...if this helps..if you need more info, I can post it here if it will help this issue.
Vasiliy Karpov
Trusted Contributor

Re: Errors, any solution on MSL6000?

Thos means all backup devices are busy. Check if there are at least one tape drive free when this backup runs.

If no free derives available - backup session will wait some time (defined in configuration file) and abort with error "Timeout waiting for the devices to get free"

The other reason is - stale device locks. To check it run this:

# omnidbutil -show_locked_devs

To free locked devices/tapes:

# omnidbutil -free_locked_devs [ devname | mediumId | cartName phyLocation ]

But you must do this only if you are sure that no backups run!
Server-Support
Super Advisor

Re: Errors, any solution on MSL6000?

ok, is there any way to force the time out now ?