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Errro in ESL 9000 Library

P.Prakash_1
Valued Contributor

Errro in ESL 9000 Library

Hi All

Backups are failing on the library with one of the following errors. Can any one help on this?

Cannot forward segment. ([1117] The request could not be performed because of an I/O device error. )

or

Cannot write to device ([1117] The request could not be performed because of an I/O device error. )

or

Cannot open device (Unit not ready.)

Changed medias and checked. Still the problem persists and is seen randomly on all the drives

Its with 4 NSRs and 16 Drives.

Thanks

Prakash
2 REPLIES
Shaikh Imran
Honored Contributor

Re: Errro in ESL 9000 Library

Hi,
Have you tried reclaibrating the library ?
Also if possible test the horizontal & vertical motion of the library from the front panel.

Regards
I'll sleep when i am dead.
Marino Meloni_1
Honored Contributor

Re: Errro in ESL 9000 Library

This kind of message is usualy due to a lost of connectivity with the device. I would suggest to check Switch logs to see if there is some problem on FC port increasing, and to check the NSR traces in order to see if you have some scsi channel problem.
You have also to see if the error already appear on one tape or one group or all, depending of this you can limit your troubleshooting
marino