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тАО07-17-2002 04:00 PM
тАО07-17-2002 04:00 PM
Event ID 9 : device did not respond...
We have installed yet windows 2000 server on our Proliant 3000 since 1 year without any problems. A few months ago, the device began to have errors (Event ID 9) but restart without any problems. Now, since 3 days, the device is always offline. When we stop and restart the server, the device is coming online again but when we start a new backup, the device is coming offline again with the event ID 9 after 1 hour.
Any help is welcome
Per advance, thanks for your help
Arnaud
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тАО08-22-2002 04:00 PM
тАО08-22-2002 04:00 PM
Re: Event ID 9 : device did not respond...
Backups were running successfuly last week, but the devices are now displaying an "Offline" status. Does any one know a solution to this situation?
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тАО08-27-2002 04:00 PM
тАО08-27-2002 04:00 PM
Re: Event ID 9 : device did not respond...
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тАО05-23-2003 10:52 AM
тАО05-23-2003 10:52 AM
Re: Event ID 9 : device did not respond...
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тАО07-01-2003 02:16 PM
тАО07-01-2003 02:16 PM
Re: Event ID 9 : device did not respond...
Did you get to the bottom of this I am trying to implement a new msl5052 and getting the same error?
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тАО10-03-2003 12:18 AM
тАО10-03-2003 12:18 AM
Re: Event ID 9 : device did not respond...
I'm experiencing the same problem, in every server I've connected to the SAN. I'm using Data Protector 5.10 and I've been getting device I/O error in DP, and simultaneously event id 9 in w2k event viewer. Has anyone been able to solve this problem?
I've been getting event id 9 even when i'm not performing any backups, at a much lower rate. When i'm trying to perform backups the rate increases a lot.
I├В┬┤ve got DL380, DL560, ML350 mixed in this enviroment, the library is a MSL5030, the HBA's are fc2101. I've tried with kgpsa driver version 5-4.82a14 and 16 with the same results. I've confirmed the RESET_TPRLO is set to one.
To increase the drama of the situation i've got a couple of servers (the most critical ones) that keep crashing (blue screens) immediatly after a series of event id 9 errors.
If you know anyway to solve this problem, pelase let me know.
Thanks.
Ricardo Sou
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тАО10-03-2003 12:40 AM
тАО10-03-2003 12:40 AM
Re: Event ID 9 : device did not respond...
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тАО10-03-2003 04:23 AM
тАО10-03-2003 04:23 AM
Re: Event ID 9 : device did not respond...
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тАО10-20-2003 10:57 PM
тАО10-20-2003 10:57 PM
Re: Event ID 9 : device did not respond...
1. Disable Fibre Information Agents in Insight Manager
2. The port 0 on both FC Switches showed huge amounts of errors. The SAN Management Appliance was/is connected on that port. Since the FC HBA for SMA are 1Gb, the default value for that port (negotiate) was changed to a fixed 1Gb.
It├В┬┤s not absolutetly clear which one of the changes did the trick, but the fact is the errors are gone, and my customer is now running a stable SAN enviroment.
There is still some questions in the air, and I know for a fact that HP support is looking into them, but those are minor "problems" and fine tune issues.
And yes i have the RESETTPRLO is set to 2.
Ricardo Sou
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тАО10-20-2003 11:10 PM
тАО10-20-2003 11:10 PM
Re: Event ID 9 : device did not respond...
I was wondering where the settings for (manual) setting of speed/duplex on the HBAs and Fibre switches are? I have a KGPSA-CY and a 1GB 8-EL Compaq San Switch but after talk on the forum of people setting these to manual instead of autonegotiation I would like to do the same, however can't find such settings.
Also any ideas on clearing the logs on the 8-EL? I have done a porterrshow on the 8-EL but wish to clear it after a configuration change to see if there are further errors appearing.
Thanks for your help