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тАО12-31-2010 04:29 AM
тАО12-31-2010 04:29 AM
Exporting tape from HP Surestore C9264CB fails
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тАО12-31-2010 05:00 AM
тАО12-31-2010 05:00 AM
Re: Exporting tape from HP Surestore C9264CB fails
Could you backup software be locking the library from control by operator control panel? I have seen this with Backup Exec for Windows.
Colin
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тАО12-31-2010 05:53 AM
тАО12-31-2010 05:53 AM
Re: Exporting tape from HP Surestore C9264CB fails
tar -zcvf /dev/st0 /directorytobackup
command. I have interacted with the changer to load and unload tapes from the carousel into the tape drive successfully. It's only when I use the front control panel to try to import or export do I get the failure. I've tried with the Linux server turned on and off, same failures.
I press the enter button, get COMMAND, select EXPORT and tape # to export, the LCD goes to PREPOSITIONING, then to INITIALIZING, back to PREPOSITIONING briefly then ERROR! Code: A4
I have to cycle power to do anything after that as using the LCD produces NOT READY error.
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тАО12-31-2010 06:05 AM
тАО12-31-2010 06:05 AM
Re: Exporting tape from HP Surestore C9264CB fails
It definately would suggest a fault at library end then.
looking at the newer autoloaders 1/8 I found this
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=3319912&prodTypeId=12169&objectID=c01487838
Colin
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тАО12-31-2010 06:23 AM
тАО12-31-2010 06:23 AM
Re: Exporting tape from HP Surestore C9264CB fails
"A4 Mail slot position error The mail slot door was not in the requested position during device operation. Can be caused by manually opening the door or a cartridge or other obstruction is blocking the door. Try removing the cartridge or obstruction, then power cycle or reset the autoloader. "
taken from http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=327382&prodTypeId=12169&prodSeriesId=327382&objectID=lpg75116
Colin
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тАО12-31-2010 08:33 AM
тАО12-31-2010 08:33 AM
Re: Exporting tape from HP Surestore C9264CB fails
Thanks for your help and Happy New Year.