Facing issue on MSL G3 library after ESKM encryption !

[shirsatviraj]

Hi currently i am using HP MSL G3 library And i have set ESKM encryption on it .

Encryption is set successfully on library but now i am not allowed to reboot libray, do move media operation etc from library RMI.

Note :  when i was trying to connect with ESKM server from library--Configuration-->security the connectivity test got suck in between.

Questions to be answer: 

Does MSL G3 support ESKM server for encryption or SafeNet server ?

How to regain library in such state ?

[AshrafK]

Hello,

 Library RMI not allowing you to reboot or perform move media operations could be reason that library is in hung state and RMI options are grayed out. Only way to enabled options to powercycle library by having physical access to the tape unit.

Run the connectivity test again after power cycle, if it fails then verify the physical connectivity and network configuration.

 As far as question of compatibility of the Encryption with GEN3 libraries, please refer page 29 BURA MATRIX

 https://support.hpe.com/hpsc/doc/public/display?docId=c04616269

 Note: MSL GEN 3 supports KMIP only and library must have minimum 7.0 firmware version or later.