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Firmware Issues

Ayman Altounji
Valued Contributor

Firmware Issues

I have a customer with a MSL5026 2 Drive SDLT tape Library.
The unit keeps generating a Soft Error Code 3013 Druve Fetch Failed.
The Unit has firmware rev 2.33 boot code 3.
On previous calls to this unit Compaq have advised that it is a firmware related issue and a update would be required when they get round to writing one.
Has anyone else had the same errors or knows if a newer firmware is available. I have checked TSMC but it still states 2.33 as current.
1 REPLY
Ayman Altounji
Valued Contributor

Re: Firmware Issues

You can find Firmware Upgrade Version 3.11 on the Compaq Web site.

I have also been told that 3.18 is available and fixes alot of problems but as yet i cannot find it anywhere.

http://www.compaq.com/products/storageworks/softwaredrivers/msl5026/msl5026firmware.html