Firmware for ULTRIUM 15000 LTO7 / registration for warranty

[lmfrazao]

Hello, I am trying to register a ULTRIUM 15000 LTO7 on hpe,
no idea where is the product number of it.

already did a try with all combinations of the numbers on the product.

any help ?

[Cali]

Hi,

the best place to find the Part Number is to take a look in the QuickSeck.
You don't write if it is a Single Drive or Library, take a look here:
https://www.hpe.com/psnow/doc/c04123270.html
https://www.hpe.com/psnow/doc/c04154359.html
https://www.hpe.com/psnow/doc/a00026511enw.html

Cali

[support_s]

System recommended content:

1. Notice: HPE StoreEver LTO-7 Ultrium 15000 Tape Drives For Standalone, 1/8 G2 Tape Autoloaders, and MSL Tape Libraries - Firmware Version N4Q1 is Now Available

2. StoreEver LTO-7 Ultrium 15000 SAS Tape Drive User Guide

Please click on "Thumbs Up/Kudo" icon to give a "Kudo".

Thank you for being a HPE valuable community member.

[lmfrazao]

It's single drive, and there is the part number on the paper that comes with it, and also on the stickers.

But can't link the warranty it never accepts it.

LF

[sbhat09]

Hello @lmfrazao,

I think HPE support can assist you better in your scenario.

Regards,
Srinivas Bhat