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Firmware problem

andrew_27
Occasional Visitor

Firmware problem

Hi, I used the HP Library and Tape Tool to upgrade the firmware of my HP SureStore DLT1 and it failed. Now I can no longer see the drive.
What are my options of getting this drive working again.

Please help!

thanks

 

 

P.S. This trhead has been moved from General to Tape Libraries and Drives. - Hp Forum moderator

1 REPLY
Jan Klier
Respected Contributor

Re: Firmware problem

Andrew,

There is a known condition where the firmware update to a DLT1 actually is performed, but the drive fails to respond to SCSI commands after that until is power cycled.

Have you tried power-cycling the drive since the failure?