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G2 Autoloader and mail slot

max_27
Occasional Advisor

G2 Autoloader and mail slot

Good Day.
I have Backup Exec 12.5 a G2 AutoLoader 1/8 connected to a Proliant through a Adaptec SCSI card 29160lp low profile ultra 160 SCSI.
The thing is the Mail Slot wont open if I do an Export Job at the end of it nothing shows on the Panel and if try to Eject the Mail Slot from Control Panel I get a "Locked by host system" so I need to unlock from BE, and then Eject from Control Panel. The Same is for an Import Job.
Could the SCSI HBA be affecting communication with the Autoloader.(According to HP I should be using one of these: HP SC11Xe SCSI Host Bus Adapter) I already ran the Wellness Test and it Ejects the Media Slot asks for tape and everything is OK.
Backups and Restores are also fine.
Any Ideas?
Thanks a lot
2 REPLIES
Torsten.
Acclaimed Contributor

Re: G2 Autoloader and mail slot

If the operation is blocked by the backup application, you need to allow such operation from this application first.

Hope this helps!
Regards
Torsten.

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max_27
Occasional Advisor

Re: G2 Autoloader and mail slot

The thing is Backup Exec gives me the OK or Cancel to release the mail slot.
I' ve done this on other libraries but with this autoloader the mail slot is not released