- Community Home
- >
- Storage
- >
- Data Protection and Retention
- >
- StoreEver Tape Storage
- >
- HE: internal SCSI cmd timeout (Code: FD 01)
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-16-2019 09:02 PM
10-16-2019 09:02 PM
HE: internal SCSI cmd timeout (Code: FD 01)
Hello everyone
i got this status error for Library MSL 2024 with Library firmware 6.90.
What can I do to fix the problem?
19.10.16 15:22:05.97 Libctrl task Error - HE: internal SCSI cmd timeout
Return status: 0x80 - command failed
Global error code: 0xFD - HE: internal SCSI cmd timeout
Module error code: 0x01, 1
Command code: 0x17 - introduce cart
Task originator: 0x0F - Remote management interface
Extender library specifier: 0x00 - master library
Sub error type: 0x01 - native SDCI error
Data: Sdci return code 20, Error code 15, USART error code 00, number retries 02
Source element type.: 0x04 - tape drive
Element number: 0x01, 1
Destination element type.: 0x03 - import/export slot
Element number: 0x01, 1
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2019 12:12 AM
10-17-2019 12:12 AM
Re: HE: internal SCSI cmd timeout (Code: FD 01)
looks like a picker problem
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-18-2019 02:09 AM - edited 10-20-2019 10:34 PM
10-18-2019 02:09 AM - edited 10-20-2019 10:34 PM
Re: HE: internal SCSI cmd timeout (Code: FD 01)
Error LED is flashing with no error message displayed in tape libray screen
Backup to tape is successful.
Library Status is still "HE: internal SCSI cmd timeout (Code: FD 01)"
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-18-2019 04:24 AM
10-18-2019 04:24 AM
Re: HE: internal SCSI cmd timeout (Code: FD 01)
it looks like it tried to put the tape in the export slot but failed after trying a few times.
picker may have recovered and sort itself out. if it keep hapeening it may be a sign the picker is starting to fail