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HP AutoLoader 1/8 Tape Stuck

 
Cody Norcross
New Member

HP AutoLoader 1/8 Tape Stuck

I have a tape stuck in the AutoLoader's drive. After a powercycle, the device no longer recognizes a tape is in the drive and will not let me unload it, nor will it eject after waiting the suggested ten minutes. Is there a way to manually eject the tape from the drive?
2 REPLIES 2
Cody Norcross
New Member

Re: HP AutoLoader 1/8 Tape Stuck

More information:

Ultrium 230

Error Code is BD
Lewis Finch
Honored Contributor

Re: HP AutoLoader 1/8 Tape Stuck

There is no way to manually remove the tape and error code BD ususally means the unit has failed. If you are still in warranty contact HP support.
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