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HP Autoloader 1/8 G2 Problems

Eslam-ElMankhly
Occasional Contributor

HP Autoloader 1/8 G2 Problems

 

HP Autoloader 1/8 G2 Problems

 i faced some problems in this autoloader . some was resolved and the other need your advise

 the problems that were resolved  :

 Error codes :

Mechanical Block code  8a 0e

Mechanical Block code  D 07

the stuck tape in the drive (Manual tape removal )

after that  I faced problem that every time I moved the tape from magazine  to the drive . the tape stuck and need to be manual removed .

So I started to upgrade firmware from 3.5 to 4.1 and done successfully
but after the upgrade I found some thing strange that the autoloader become very late to complete the power up process
 the action of ( connecting drive drive offline ) takes very long time about 15 min
and then after completing the power up process and after around 5 min  an error appear of ( drive logged out fb 00)  and the autoloader can't be detected by LTT tool .
Trying installing firmware again using the USB , upgrade failed .

Is this a defective device that need to be replaced ?
and I need to ask  what happens if the HP tape was interrupted while a firmware update is in progress.