HP DDS3 Tapes

[John Mitchell_2]

We recently purchased HP DDS3 tapes for a client (product number HPS-C5708A). The internal tape backup unit is Seagate and we could not get any of the tapes to work. We have other brands of tapes, i.e. TDK, and they work fine. We even tried other lengths of tapes, i.e. 90 meter, and they worked. Any suggestions?

[Helen French]

Hi John,

Which OS ? Did you configure the drive in the system ?

Shiju

[Michael Tully]

Hi,

Unless we know what operating system you using we can't help much...

Sorry
-Michael

[John Mitchell_2]

Operating system was Microsoft NT Server 4.0 SP6 with Veritas Backup Exec.

[Darrell Allen]

Hi John,

I hate to ask but are the other tapes also DDS3 tapes and are you certain the drive is DDS3? I've not had any trouble with HP tapes.

I'm not familiar with Veritas Backup Exec on NT. Do you have to initialize the tapes?

Sometimes it just helps to ask the obvious.

Darrell