Email Subscription Notifications Suspended Temporarily
We are in the process of making navigation in the Servers and Operating Systems forums simpler and more direct. While doing this, we have to temporarily suspend email notifications for subscriptions. If you are subscribed to one or more discussion boards or blogs in the community, please check them daily to see new content. Notifications will be turned back on in a few days. We apologize for any inconvenience this may cause. Thanks, Warren_Admin
StoreEver Tape Storage
cancel
Showing results for 
Search instead for 
Did you mean: 

HP Dat Tape Drives error code e30502

Richard S. Milligan
Occasional Visitor

HP Dat Tape Drives error code e30502

I have an HP8i Dat 2 drive that I am replacing with an HP 24i Dat drive. Neither drive works. When I use tpassure at the novell 4.11 server prompt I get the same error code for both: e30502 "Device has internal hardware problem". Any clues? I have a hard time believing that both have the same problem.

Thanks for any help (including where I might go for help).

Rich
3 REPLIES
Richard S. Milligan
Occasional Visitor

Re: HP Dat Tape Drives error code e30502

More information. The drive is on a Dell Poweredge Server running NW 4.11. The embedded SCSI also runs the CD-ROM. The Dell server has a scsi backplane that runs off another embedded SCSI controller. Two external drives run off a third SCSI controller, an ADAPTEC 2940.

Thanks
Eric de Lange_2
Respected Contributor

Re: HP Dat Tape Drives error code e30502

I'm not sure what you mean with 'Neither drive works'...What application are u using with the drives ? What tape drivers have you loaded in Netware ?

tpassure seems to detect the drives correctly but has trouble talking to the drives...might it be that there is backup software still running on your server ? I would shut all software down and retry tpassure.

You might want to try the latest driver, found at http://www.hp.com/cposupport/information_storage/software/nwdriver.exe.html. It does require NWPA though.

Hope this helps.

Cal.

Richard S. Milligan
Occasional Visitor

Re: HP Dat Tape Drives error code e30502

I have unloaded all nlms, still tpassure gives the same error.

By two machines, I mean two HP DAT drives a 4/8 gb and 12/24 gb both give the same error under NW 4.11. They give no error under Windows NT Server 4.0.