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HP Data Protector 5.50 Crashes when clicked on Reporting

Accent_1
Frequent Advisor

HP Data Protector 5.50 Crashes when clicked on Reporting

Hi,

HP Data Protector 5.50 Crashes when clicked on the Reporting eventlog. I have installed all the patches from the HP Site. Still same problem, can somebody help on this.
3 REPLIES
Rajanikant
Trusted Contributor

Re: HP Data Protector 5.50 Crashes when clicked on Reporting

hi,

can you run the DP in debug mode, reproduce the problem and send me the debug logs so that i can try to help you if possible
Regards

Raj

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Accent_1
Frequent Advisor

Re: HP Data Protector 5.50 Crashes when clicked on Reporting

Hi,

Thanks for the reply. Please find the debug file attached.

Regards,
Rajanikant
Trusted Contributor

Re: HP Data Protector 5.50 Crashes when clicked on Reporting

Hi,install the latest patch available on the site. newer patches are available on the site. if the problem persist run repair from add\remove programmes as there could be some corrupted files in the installation. this should the issue The debug file you have send didn't help
Regards

Raj

How to assign points? Click the KUDOS! star!