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12-19-2016 05:14 AM
12-19-2016 05:14 AM
HP LTT firmware download corrupt
Hi
ive recently had an issue with downloading firmware from HP LTT.
"Application Exception 4081 (Application: Downloaded file appears to be corrupted)"
Any ideas
Thanks
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12-19-2016 06:47 AM
12-19-2016 06:47 AM
Re: HP LTT firmware download corrupt
The tool up to version 4.22 is using hp.com as a source.
A new upcoming version 4.24 should correct this and use hpe.com as a source, the team told me.
Meanwhile you can download the firmwar from hpe.com/support
Hope this helps!
Regards
Torsten.
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12-19-2016 06:49 AM
12-19-2016 06:49 AM
Re: HP LTT firmware download corrupt
thankyou sir
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01-02-2017 10:57 AM
01-02-2017 10:57 AM
Re: HP LTT firmware download corrupt
Hi there,
I recently purchased a drive from Ebay, and I'm experiencing this same error message in the LTT application.
Unfortuantely, for me to download the firmware from the website, I would need to spend $541 (almost as much as I paid for the drive) to purchase a service contract. And, unfortunately, HP's LTFS software says I need a firmware upgrade in order for LTFS to work.
Is there any timetable you know of for the next LTT software update that would restore firmware downloading?
Is there a place to download the firmware files outside of the HP site? I have spent about an hour on Google and found nothing.
Thanks!
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01-02-2017 11:36 AM
01-02-2017 11:36 AM
Re: HP LTT firmware download corrupt
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
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01-13-2017 06:36 AM
01-13-2017 06:36 AM
Re: HP LTT firmware download corrupt
following the link it gives in the error, "ftp://ftp.hp.com/pub/information_storage/software/ltt/" this folder is empty now
Any update as to when it will be fixed?
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01-13-2017 10:54 AM
01-13-2017 10:54 AM
Re: HP LTT firmware download corrupt
As said, they need to modify the application to use hpe.com as a source now. the old source hp.com is another company now.
I noticed the firmware files also need an entitlement now
http://h20566.www2.hpe.com/hpsc/swd/public/detail?sp4ts.oid=1842335&swItemId=co_176376_1&swEnvOid=54
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!