HP-MSL-6030 Errors

[Sandip Barot]

Hello all,

I have one problem in HP-MSL-6030 Library.
Since last few days following errors are appearing in the event viewer.

EventViewer-Application Log
1.
TLD(0) going to down state, status: Time out waiting for robotic command. Source:Netbackup TLD Daemon

2.
Request for media ID QJH541 is being rejected because it is not in the robotic device.
Source : NetBackup Device Manager

Event Viewer-System Log

1. The device \Device\Scsi\symmpi1, did not respond within time out period
Source: symmpi

Although the in Veritas Netbackup software the it is showing successful data backup.

Regards
Sandip

[David Ruska]

Are there any fault codes (FSC) in the front panel of the library?

Can you install and run HP Libary & Tape Tools (www.hp.com/support/tapetools)?

[Sandip Barot]

No there are no fault codes appear on Library front panel. Also all tests regarding HP Tape and Library tools run fine without any error.