HP MSL4048/AJ042A LTO-4 Tape drive

[silverchris]

Hi All,

I have recently aquired a MSL4048 Tape Library, but the second tape drive in the machine seems to have failed.

It is reporting a "TapeAlert 31".

I have tried to reach out to HP support, but it appears since this machine doesn't have an active warranty, I can't even get a quote/estimate for a repair.

Is there any options to have the drive serviced, or is it a throw away and replace module?

Model: PD098-20103

P/N: AJ042A

S/N: HUE1019ED5

[Neal Howard]

Probably have to go to one of the aftermarket/used/refurb storage vendors to buy a used or refurb replacement drive.

spectrumdrive.com shows to have a refurb AJ042A drive in stock for $950.

http://spectrumdrive.com/P_1-3_2-409_4-704_11-88/HP-AJ042A-LTO-4-Ultrium-1840-FC-Upgrade-Kit-MSL202440488096-AJ042A.html

Might be worth calling them to see if your failed drive has any trade-in core value.