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HP StorageWorks 1/8 G2 Tape Auto Loader

J.N.
Occasional Contributor

HP StorageWorks 1/8 G2 Tape Auto Loader

Hi everyone,

I have lost the administrator password of control panel of HP StorageWorks 1/8 G2 Tape Auto Loader. Is there any way to retrieve it or reset the password without reset it to the factory default?
I read in somewhere that there is a service password with HP that can be used, is that true and what is it?


Looking forward to hearing from anyone.

I would highly appreciate your assistance.

Best Regards,
2 REPLIES
Víctor Cespón
Honored Contributor

Re: HP StorageWorks 1/8 G2 Tape Auto Loader

You must call HP and provide them the date and time on the library control panel. Then they can generate a password that is valid within that hour.

You log-in with that password and then change the one of the administrator.
TarunJain
Respected Contributor

Re: HP StorageWorks 1/8 G2 Tape Auto Loader

Hi Jameel,

vcespon is right.
You should contact HP to get temporary administrator password.
There used to be a default password on MSL Libraries but that dosn't work on this Autoloader.