HP StorageWorks DAT 72 SCSI Tape reject any tape

[Miguel Controlar]

When i try to put a tape inside my HP StorageWorks DAT 72 SCSI Tape, she was rejected. I install the last driver 1.5.3.2 and try to update the firmeware to ZP76 but i can´t. Give a error saying "failure in sense condition......"
I have this tape in a SBS2003 sp2.The tape works fine in the first month but than stops to work and now i can´t put any kind of tape inside.

[Pablo Siles]

Hardware problem please call support at 1 800 633 3600 opt 1, opt2 then "DAT TAPE PROLIANT"

[Miguel Controlar]

With a air compressor i solve the problem