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HP StorageWorks MSA VDS Hardware Provider Stopped working

 
peterpanny
Occasional Contributor

HP StorageWorks MSA VDS Hardware Provider Stopped working

I have been having an intermittent backup failures and was wondering if the error message below could be a clue

Is this an error message I should be concerned about and what does it actually mean?

 

Product
HP StorageWorks MSA VDS Hardware Provider

Problem
Stopped working

Date
29/10/2011 9:29 AM

Status
Not Reported

Problem signature
Problem Event Name:    APPCRASH
Application Name:    HPMSAPCIVDS.exe
Application Version:    4.11.3.1
Application Timestamp:    4995e728
Fault Module Name:    HPMSAPCIVDS.exe
Fault Module Version:    4.11.3.1
Fault Module Timestamp:    4995e728
Exception Code:    c0000005
Exception Offset:    00000000001daa14
OS Version:    6.0.6002.2.2.0.8464.21
Locale ID:    4105
Additional Information 1:    c8b4
Additional Information 2:    8c9ae31a572b475283d19c9d8c2e242f
Additional Information 3:    d873
Additional Information 4:    2e8a67390861dd4d26bc26f111335592

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp

1 REPLY 1
JoaoTaleco
Occasional Visitor

Re: HP StorageWorks MSA VDS Hardware Provider Stopped working

Hi, did you found out the problem? I'm getting a similar problem with an BladeSystem X1800 G2 WS2008 R2 std:

 

Faulting application name: HPMSAPCIVDS.exe, version: 4.16.3.5, time stamp: 0x4d64fb45
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000405a40
Faulting process id: 0x1fec
Faulting application start time: 0x01cda10cd7fbefa7
Faulting application path: C:\Program Files\Hewlett-Packard\HardwareProviders\MSA\VDS\HPMSAPCIVDS.exe
Faulting module path: unknown
Report Id: 197d3178-0d00-11e2-b770-d4856477fce2

 

Tks and regards,

João