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HP StorageWorks Ultrium 215

Jose Tomatala
Occasional Visitor

HP StorageWorks Ultrium 215

Dear Support Team,
I am using the above mentioned backup unit for our File server. It has been working finely until shortly, when a got on BrightStor ARCserve Run-Time Message Screen the following; Backup Status: Unkonow

I tried with cleaning tape, restarted the Unit and the File server. But the Problem persists.
Any hints out there?
Thank you very much in advance
2 REPLIES
Wickedsunny
Valued Contributor

Re: HP StorageWorks Ultrium 215

hi,

Is that a stand alone drive or a part of a library. In both the cases can you run a LTO test on that drive using library and tape tools and post the logs out here..

Regards,
Sunny
Omar Hamdan
Occasional Advisor

Re: HP StorageWorks Ultrium 215

make sure of the connecion
what kind of backup software are using, if you can try to use ntbackup and send the log