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тАО11-28-2004 12:47 AM
тАО11-28-2004 12:47 AM
The DDS3 tapes load and then eject after about 10 secs.
I have used storage tools to test drive and it tests o.k but it still will not allow DDS3 tapes to load.I have the latest firmware on drive and have tried new cleaning tape and new DDS3 tapes.
I have been using DDS3 and DDS1 tapes before but the problem has just occured.
Solved! Go to Solution.
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тАО11-28-2004 02:50 AM
тАО11-28-2004 02:50 AM
Re: HP SureStore DAT 24i C1537A not accepting DDS3 tapes
There is some hoole in the back of the cartridge that is used to identify the cartridge format. These are tested by some microswitches inside the drive, and if the combination do not correnspond to a know/supported cartridge, the system will eject it.
Be sure that the cartridges are DDS3, and not DDS4 or DDS5.
If these are the cartridges you used before, I think that some dust may have impacted the funtionality of one of these microsiwtches. if you close the hole in the DDS3 cartridge in order to match the DDS1 patern, and the cartridge is now loaded, you have found the culpit. Open the unit and delicately clean the switches, or if under warranty, ask for an exchange
marino
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тАО11-28-2004 05:39 AM
тАО11-28-2004 05:39 AM
Re: HP SureStore DAT 24i C1537A not accepting DDS3 tapes
I have checked the holes on DDS3 and DDS1.
There are 3 holes for tape recognition.
The 1st and 3rd hole are open for DDS3 and 2nd hole closed.
The 2nd hole is open for DDS1 and the 1st and 3rd closed.
I cannot open second hole on DDS3 as it is blocked off.
I have checked micro switches on the drive and can see that they are operating ok but cannot check if the internal circuit on micro switches are ok.
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тАО11-28-2004 06:33 AM
тАО11-28-2004 06:33 AM
Re: HP SureStore DAT 24i C1537A not accepting DDS3 tapes
I have opened 2nd hole on DDS3 and blocked off 1st and 3rd hole and DDS3 loads ok.
It looks like I have a fault on one of the micro switches and I am out of warranty.
Can the drive be repaired if it out of warranty.
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тАО12-01-2004 04:54 AM
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тАО12-21-2004 03:19 AM
тАО12-21-2004 03:19 AM
Re: HP SureStore DAT 24i C1537A not accepting DDS3 tapes
I have managed to get a compressed air canister and cleaned the microswitch as you recommended.
Now I can read my DDS3 tapes .
Thank you very much for your help.
Merry Christmas
Alan