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How to look up product # from serial #?

Jeremy C
Regular Advisor

How to look up product # from serial #?

I came across two HP advisories that certain MSL 6030 libraries are affected by a speed limitation. I know the S/N of our two MSL6030 libraries and would like to look up the product # so I can determine if our libraries are affected.
The advisories I'm referring to are:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00598538〈=en&cc=us&taskId=101&prodSeriesId=316040&prodTypeId=12169
and
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01122518〈=en&cc=us&taskId=101&prodSeriesId=316040&prodTypeId=12169

Thanks
1 REPLY
Jeremy C
Regular Advisor

Re: How to look up product # from serial #?

Found the answer to my own question:
http://partsurfer.hp.com/Search.aspx