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Hp MSL 2024 library barcode problems

Greg_222
Occasional Contributor

Hp MSL 2024 library barcode problems

It appears the 2024 library has a bug as far as detecting "Empty" slots, we recieved a new library and had Pre-labeled Barcode Tapes sent starting with "L" , it just so happens the Barcode in the back of the Tape slot also starts with a "L" thereby tricking the library into thinking the slots are Empty, the only tapes that report are Cleaning Tapes.. we were able to pull the labels off and now the Library at least sees the Tapes as present..can you confirm this please?
3 REPLIES
David Ruska
Honored Contributor

Re: Hp MSL 2024 library barcode problems

Greg,

You are correct. This is a firmware issue, and will be fixed in the 1.80 version of code.

That is expected to be released fairly soon, along with a customer advisory.

I'll update this when I have a more definate release date.
The journey IS the reward.
David Ruska
Honored Contributor

Re: Hp MSL 2024 library barcode problems

Greg,

As an update, the 1.80 firmware is being submitted today for external access.

It should show up (as early as this afternoon) in HP Library & Tape Tools "Get Files From Web", and within a day or two under the support downloads on HP's website.

The journey IS the reward.
David Ruska
Honored Contributor

Re: Hp MSL 2024 library barcode problems

Greg,

Hopefully you've found the 1.80 firmware. It's available in the above mentioned places, as well as via ftp:

ftp://ftp.hp.com/pub/information_storage/software/ltt/firmware/LTT_HP_MSL_G3_Series_1.80.frm

The journey IS the reward.