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тАО12-17-2001 11:37 AM
тАО12-17-2001 11:37 AM
Hp Surestore 40x6 TapeAlert message!
I am getting a TapeAlert message stating the following.
Warning
Changer for Device:
A hardware failure of the library is predicted.
Call your library supplier helpline.
I am working in Winnt server 4.0 sp 6a
with Veritas Backup Exec 8.5
This message has come up only when the tape drive is loading a tape.
What does this message mean?
Warning
Changer for Device:
A hardware failure of the library is predicted.
Call your library supplier helpline.
I am working in Winnt server 4.0 sp 6a
with Veritas Backup Exec 8.5
This message has come up only when the tape drive is loading a tape.
What does this message mean?
2 REPLIES 2
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тАО12-17-2001 11:20 PM
тАО12-17-2001 11:20 PM
Re: Hp Surestore 40x6 TapeAlert message!
Try using Library & Tape Tools for diagnosing your autoloader.
You can download it from http://www.hp.com/cposupport/information_storage/software/ltt_27_eng.exe.html.
Do device analysis on the autoloader and drive and generate a support ticket.
This should give you much more detailed information than tapealert.
You can download it from http://www.hp.com/cposupport/information_storage/software/ltt_27_eng.exe.html.
Do device analysis on the autoloader and drive and generate a support ticket.
This should give you much more detailed information than tapealert.
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тАО12-18-2001 07:07 PM
тАО12-18-2001 07:07 PM
Re: Hp Surestore 40x6 TapeAlert message!
You can also send the support ticket to your regional HP support center for analysis (note: some regions request a phone call to process, while others will respond directly to your email).
The journey IS the reward.
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
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