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тАО01-14-2010 04:03 AM
тАО01-14-2010 04:03 AM
Installing surestore 1\9 autoloader drivers problem
The LT&T program has no problem seeing the library or tape drive, so it would appear to be a windows problem rathe than a deice problem.
The problem is that I dont know which files it's trying to install from, so I can't delete them and down load new ones!
Any advice appreciated.
Nigel Chesher
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тАО01-14-2010 09:30 AM
тАО01-14-2010 09:30 AM
Re: Installing surestore 1\9 autoloader drivers problem
Um, we don't either.
"Windows" is rather vague...
Exactly what system and which O/S are you using?
Rgds,
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тАО01-14-2010 02:00 PM
тАО01-14-2010 02:00 PM
Re: Installing surestore 1\9 autoloader drivers problem
Hope this helps!
Regards
Torsten.
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тАО01-15-2010 01:49 AM
тАО01-15-2010 01:49 AM
Re: Installing surestore 1\9 autoloader drivers problem
File called tpfilter.sys. Needed to be in the dvrs folder.
Backup Exec requires the library (changer) to be seen in device manager as "unknown medium changer" for it to be seen within the program.
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тАО01-15-2010 01:50 AM
тАО01-15-2010 01:50 AM