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Interface Manager Problem

oZZy666
Occasional Contributor

Interface Manager Problem

"Exception of signatureException thrown
- Error in gettopology_1
Exception of IMClientRPCWrapper thrown
- RPC call timed out"

I received that, when trying to run any command on the IM. CVTL doesn't work also..
4 REPLIES
David Ruska
Honored Contributor

Re: Interface Manager Problem

What version of IM firmware are you running?
The journey IS the reward.
David Ruska
Honored Contributor

Re: Interface Manager Problem

What version of IM firmware are you running?

Any did anything change from when it went from working to not working?

Have you rebooted the library?
The journey IS the reward.
oZZy666
Occasional Contributor

Re: Interface Manager Problem

Hi, i have rebooted the library.
The library FW is 3.40
But from the support ticket i can not see the IM FW.
Marino Meloni_1
Honored Contributor

Re: Interface Manager Problem

I got the same error issuing telnet commands

first be sure you are the only one logged on the IM

I solved rebooting the IM:
I issued a
>reboot mgmt

Then when the led in the IM show you it has finished the inizialization, I was able again to send commands without the error message