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тАО02-18-2005 08:46 AM
тАО02-18-2005 08:46 AM
Is C6369A supported on HP-UX 11.11?
I've ruled out cabling, SCSI ID, and faulty slot on the Smart Storage rack. This is the second unit C6369A I've tried, so that makes a faulty drive unlikely. I have the stape driver in the kernel, but do I need something different? Is this drive even supported on HP-UX?
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тАО02-18-2005 08:56 AM
тАО02-18-2005 08:56 AM
Re: Is C6369A supported on HP-UX 11.11?
Yes - that drive is supported by 11.11 & I'm fairly certain by the A500 as well.
I'd start concentrating on:
A) The SCSI HBA itself - run STM on it
B) The SCSI terminator - try another one & check the termination setting on the HBA
C) The power supply in the smart enclosure - do you have a DVD to try in it?
I'v had a bad slot in a 5300 before & I heard one person who had 2 out of 4.
HTH,
Jeff
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тАО02-18-2005 09:00 AM
тАО02-18-2005 09:00 AM
Re: Is C6369A supported on HP-UX 11.11?
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тАО02-18-2005 09:06 AM
тАО02-18-2005 09:06 AM
Re: Is C6369A supported on HP-UX 11.11?
- The old DDS-4 drive and the new drive are both connected to the onboard LVD bus. New drive is SCSI ID 4, old drive is 3. Drive 3 works fine when drive 4 is in the chain.
- I tried swapping the slots for those drives and drive 3 continued to work, while drive 4 continued to be unrecognized.
Since drive 3 works in both slots even when drive 4 is installed, I'm assuming that rules out an HBA, termination, cabling, or SCSI ID issue.
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тАО02-18-2005 09:19 AM
тАО02-18-2005 09:19 AM
Re: Is C6369A supported on HP-UX 11.11?
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тАО02-18-2005 09:31 AM
тАО02-18-2005 09:31 AM
Re: Is C6369A supported on HP-UX 11.11?
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тАО02-18-2005 09:47 AM
тАО02-18-2005 09:47 AM
Re: Is C6369A supported on HP-UX 11.11?
I tried the ioscan -M, using the stape driver. Is this the proper driver, or should I be using tape2? (which is not currently in the kernel). The command was "ioscan -M stape -H 0/0/1/0.4.0". The system still does not recognize any device at that address.
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тАО02-18-2005 09:50 AM
тАО02-18-2005 09:50 AM
Re: Is C6369A supported on HP-UX 11.11?
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тАО02-18-2005 11:38 AM
тАО02-18-2005 11:38 AM
Re: Is C6369A supported on HP-UX 11.11?
If it's new it ought to be under warranty - I'd log a HW case & have a friendly CE come out to check it. It's not unheard of to have a DOA unit.
Rgds,
Jeff
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тАО02-21-2005 02:15 AM
тАО02-21-2005 02:15 AM
Re: Is C6369A supported on HP-UX 11.11?
I cannot find this answer on the ITRC: what kernel driver is needed to support the C6369A?