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тАО06-02-2010 10:04 AM
тАО06-02-2010 10:04 AM
Issue taking backups with one drive
We are using HP MSL G3 series 4048 Library with two drives and DP 6.0.Till recently we are able to take backups with both the drives but from the past one week we are having an issue while taking backups through one of the drives. I have configured the drive in different server but still its the same. Please find the attached details of the backup session.I have highlighted the errors in Red.
Please advise on the changes to be made.
Thanks,
Venkat.
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тАО06-02-2010 10:13 AM
тАО06-02-2010 10:13 AM
Re: Issue taking backups with one drive
http://www.hp.com/support/tapetools
Hope this helps!
Regards
Torsten.
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тАО06-03-2010 11:13 AM
тАО06-03-2010 11:13 AM
Re: Issue taking backups with one drive
I have generated a support ticket. Please find the attached files and advise me.
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тАО06-03-2010 11:22 PM
тАО06-03-2010 11:22 PM
Re: Issue taking backups with one drive
Considere doing two actions:
-1 run cleaning cycle with a non expired cleaning cartridge
-2 fix polling comming probably from the Windows hosts
marino
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тАО06-03-2010 11:24 PM
тАО06-03-2010 11:24 PM
Re: Issue taking backups with one drive
-3 upgrade the library and drive Firmware (using Ltt)
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тАО06-04-2010 01:11 PM
тАО06-04-2010 01:11 PM
Re: Issue taking backups with one drive
Thanks for the solution. I have a small doubt,
if we Enable SCSI Reserve Release option in the global config file and also select the option in settings/Advanced on the drives solves the issue?
Please advise.
Thanks,
Venkat.
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тАО06-04-2010 01:34 PM
тАО06-04-2010 01:34 PM
Re: Issue taking backups with one drive
no, this option don't solve the problem,
run this and post here , on this server: blrmail02.omegahms.com
windows:
C:\Program Files\OmniBack\bin>devbra -dev
unix: opt/omni/sbin/>./devbra -dev
this output will tell me if this server see the tape drive.
Looks like HW issue but could be DP the problem.
Also , do you have patches on cell manager and client?
Regards.
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тАО06-04-2010 01:56 PM
тАО06-04-2010 01:56 PM
Re: Issue taking backups with one drive
I have attached the details of patches levels in Cell Manager and Client (Blrmail02) and also the device details on Blrmail02.
Thanks,
Venkat
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тАО06-04-2010 02:07 PM
тАО06-04-2010 02:07 PM
Re: Issue taking backups with one drive
Look
on the session this tape fail:
Tape0:0:0:0C
and the devbra output don't show this tape just show this tape:
Tape2:0:0:0C
Tape1:0:1:0
Tha means that you have bad your configuation.
Check this documente , maybe give you idea hot to fix the problem, becuase looks like the tape is fine.
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тАО06-04-2010 02:14 PM
тАО06-04-2010 02:14 PM
Re: Issue taking backups with one drive
Also run uma and post the output for >stat d
there you are a example:
http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=1347274
Regards