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тАО11-15-2007 04:59 AM
тАО11-15-2007 04:59 AM
Re: Issues with Ultrium-3 Tape drive
jbconfig: Jukebox error: scsi command MODE_SENSE failed
We changed the windows driver to "Unknown Media Changer" and then jbconfig worked.
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тАО12-13-2007 05:20 PM
тАО12-13-2007 05:20 PM
Re: Issues with Ultrium-3 Tape drive
We moved the TBU, cable, to a HP DL 380 G3 with a HP LSI 1020 SCSI controller and 1.8.23 driver and all works fine. What appears to be the issue is the controller / driver combination as at the Windows level it appears to work, but will not been seen in the device list in Brightstor (same version both servers). We are going to replace the controller with a different version and then advise HP what happens..
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тАО12-13-2007 07:41 PM
тАО12-13-2007 07:41 PM
Re: Issues with Ultrium-3 Tape drive
HP gave up on the SCSI drive and replaced it with a SAS model (and provided a SAS card).
It runs at half the speed and it's actually worth quite a bit less, but it does work and that's more than we've had previously.
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тАО12-18-2007 07:29 AM
тАО12-18-2007 07:29 AM
Re: Issues with Ultrium-3 Tape drive
I have did some experiment by attaching a SDLT drive to the server and backup went through sucessfully. I get HP to bring in a new 1/8 G2 autoloader and it is still encountering same problem either with Arcserve or NTbackup.
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тАО02-27-2008 05:58 PM
тАО02-27-2008 05:58 PM
Re: Issues with Ultrium-3 Tape drive
I have a second server with a similar problem, and haven't been able to get anywhere with it.
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тАО03-29-2008 12:11 AM
тАО03-29-2008 12:11 AM
Re: Issues with Ultrium-3 Tape drive
Problem started for me after upgrade of the storport driver.
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