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тАО05-05-2008 09:57 PM
тАО05-05-2008 09:57 PM
Job-Timeout in Data Protector Express Single Server Edition
Thanks Ren├й
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тАО05-08-2008 04:21 AM
тАО05-08-2008 04:21 AM
Re: Job-Timeout in Data Protector Express Single Server Edition
The ability to timeout a pending tape cartridge load is not a feature in the current version of Data Protector Express.
Thanks for your great suggestion. I have made a request to the software developer for Data Protector Express to add this as new feature in a future version.
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тАО12-03-2008 03:26 AM
тАО12-03-2008 03:26 AM
Re: Job-Timeout in Data Protector Express Single Server Edition
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тАО01-29-2009 04:57 AM
тАО01-29-2009 04:57 AM
Re: Job-Timeout in Data Protector Express Single Server Edition
not ideal but it does cancel the job
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тАО09-29-2011 08:41 AM
тАО09-29-2011 08:41 AM
Re: Job-Timeout in Data Protector Express Single Server Edition
Guys , has this issue been looked at yet ,,, (29 Sept 2011).
It a major problem that hangs your backup software in a very dangerous way...
If one task hangs, the system continues to try and load the next jobs,,,, thatтАЩs a serious error handling error !!!!!
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тАО04-24-2012 01:36 AM
тАО04-24-2012 01:36 AM
Re: Job-Timeout in Data Protector Express Single Server Edition
I agree with this. We upgraded the Single Server Edition to the full network version of Data Protector Express and there is still no job timeout if media is not found. This aspect has caused a number of problems when the tape changer did not insert a tape for that nights backup, meaning that the backup runs that next day when the next tape is inserted.
This problem is what stops me recommending DPX to others.
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тАО04-30-2012 05:12 AM
тАО04-30-2012 05:12 AM
Re: Job-Timeout in Data Protector Express Single Server Edition
Hi,
If you can contact support and log a case, it will help us take the requirement officially to the concerned team and get it done.
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тАО05-31-2016 10:08 PM
тАО05-31-2016 10:08 PM
Re: Job-Timeout in Data Protector Express Single Server Edition
Hi all,
I found the solution for this matter, but i am not sure this is the proper way.
I just edited config/dpdevice.ini and increase the timeout default settings.
[class.scsi]
disableSecurityProtocol=Yes
timeoutImmediate=600000 ; immediate commands (30 sec)
timeoutCommand=600000 ; general i/o commands (1 min)
timeoutShortMove=600000 ; short move commands (10 min)
timeoutLongMove=1200000 ; long move commands (20 min)
timeoutLongErase=14400000 ; long erase commands (4 hours)
maxCommandRetry=10 ; number of times a command will be
; retried when a bus error is detected
It running successfully.