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L&TT doesn't detect HP StorageWorks Ultrium 448 SAS Ext

Genadiy
Occasional Visitor

L&TT doesn't detect HP StorageWorks Ultrium 448 SAS Ext

Hello.

I have a following configuration:
Proliant DL580G5 Server with 1 external Smart Array P400 controller and HP StorageWorks Ultrium 448 SAS External.

OS: Windows Server 2003 R2 x64 with SP2
HP StorageWorks Tape Drivers version: 1.2.0.0
Backup Software: Data Protector Express Single Server 3.50 SP2
L&TT version: 4.5 SR1

OS and DPE detected tape drive successfully, but L&TT doesn't detect it. I get "Scan complited with errors" message when I start L&TT and click "Continue" (NT Miniport Mode selected).
I try to stop DPE service before, but it doesn't help.

Could anyone help me?

I have attached L&TT logfile.
2 REPLIES
Torsten.
Acclaimed Contributor

Re: L&TT doesn't detect HP StorageWorks Ultrium 448 SAS Ext

From the page below:

"Requires HP Smart Array P400 Controller firmware version 2.04 or later"

http://www.hp.com/products1/storage/compatibility/tapebackup/ISS/Detail/16-0037-0145.html#CONTROLLERS

Did you check this?

Hope this helps!
Regards
Torsten.

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Genadiy
Occasional Visitor

Re: L&TT doesn't detect HP StorageWorks Ultrium 448 SAS Ext

Yes, P400 controller firmware upgraded to version 4.12