L200 replaced and controller not showing up with ioscan on J5000

[Jamie Jones]

L200 was just replaced due to autoloader failure and the new one doesn't show up. The drive shows up with ioscan but not the library controller. It is attached to a J5000 which has been rebooted several times.

I think this replacement may have the wrong FW on it but the bad one won't power up and I can't find a matrix to show which FW should be on it.

Any help would be greatly appreciated.

FW=129
HW=64

This is a rebranded Quantum autoloader and I just need to find out if this is the correct FW for the HP system to communicate with.

Thanks,

Jamie

[Massimo Bianchi]

Hi,
i do not know the hw in question, but if it show up in the ioscan but no special file has been created, usually it's a sw problem.


check the scsi addressing, and after that try to recreate manually the special file.


Which hpux are you using ?

Massimo

[Kurt Beyers.]

Jamie,

What is the output of:

'ioscan -fnC autoch'

or just run 'ioscan -fn' followed bu 'insf -e' (insert special files to create the device files).

Required firmwares can be found at http://www.quantum.com/am/service_support/compatibility/default.htm and downloaded from http://www.quantum.com/AM/service_support/downloads/default.htm

Check also your connections to the library, it might just be a bad contact some where in the SCSI chain.

best regards,
Kurt