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LTO Ultrium 6 with Dell 710 Windows 2008 R2 SP1

BuddyD
Frequent Advisor

LTO Ultrium 6 with Dell 710 Windows 2008 R2 SP1

Hi folks,

 

We've installed a new tape drive on the system and according to device manager everything is fine. However, we are unable to actually access the tape drive. If I attempt a backup ( Windows Server Backup), the tape drive is NOT an option.
 Additionally, it does not show up under the Computer tab, etc.

 

Thanks in advance for any assistance.

 

BD

 

UPDATE: Apparently, tape drives do not present themselves as user devices in Windows. After downloading HP's Library and Tape Tools, we were able to successfully test/verify the device. Next up will be verififcation with BackupExec. Please ignore this post.