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LTO1 TapeLoader Password

mvr
Regular Advisor

LTO1 TapeLoader Password

Hi,

I have a tape stuck in LTO1 TapeLoader. I tried to power cycle the unit, I tried to "eject" tape via DP Manager. Nothing worked. Before I call tech support, I would like to try to use front panel on the loader it self, but I don't know the passwrod. As of my best knowledge, password was never changed.
I tried so far 1234, 12341234, 4321, 43214321.
Any suggestion regarding how to get the tape out or what is a default password.

Regards,
Miro
4 REPLIES
Torsten.
Acclaimed Contributor

Re: LTO1 TapeLoader Password

I don't want to post this "secret" password here, but the support folks will tell you.

If installed, consider to use the web console.

What model is it? There are sooo many autoloaders ...

Hope this helps!
Regards
Torsten.

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mvr
Regular Advisor

Re: LTO1 TapeLoader Password

Thank you for responed. I conntacted tech support and they will help.
Thanks again.

Miro
mvr
Regular Advisor

Re: LTO1 TapeLoader Password

Thank you for the hint. Howerver my only options are numbers 1,2,3 and 4.

I called HP support and this is what we did:
( using screen on a tape loader it self )

1. Main
2. Operations
3. Drive And Tape Operations
4. Unload Tape From Drive

I was able to do this with out of password and it worked with no problem.
Hope this helps somone in the future.

Thank you again.

mvr
Regular Advisor

Re: LTO1 TapeLoader Password

Conntacted HP and the provided solution