LTO1 TapeLoader Password

[mvr]

Hi,

I have a tape stuck in LTO1 TapeLoader. I tried to power cycle the unit, I tried to "eject" tape via DP Manager. Nothing worked. Before I call tech support, I would like to try to use front panel on the loader it self, but I don't know the passwrod. As of my best knowledge, password was never changed.
I tried so far 1234, 12341234, 4321, 43214321.
Any suggestion regarding how to get the tape out or what is a default password.

Regards,
Miro

[Torsten.]

I don't want to post this "secret" password here, but the support folks will tell you.

If installed, consider to use the web console.

What model is it? There are sooo many autoloaders ...

[mvr]

Thank you for responed. I conntacted tech support and they will help.
Thanks again.

Miro

[mvr]

Thank you for the hint. Howerver my only options are numbers 1,2,3 and 4.

I called HP support and this is what we did:
( using screen on a tape loader it self )

1. Main
2. Operations
3. Drive And Tape Operations
4. Unload Tape From Drive

I was able to do this with out of password and it worked with no problem.
Hope this helps somone in the future.

Thank you again.

[mvr]

Conntacted HP and the provided solution