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02-07-2018 02:40 AM
02-07-2018 02:40 AM
Libctrl task Error - HE: sled position not found
Good afternoon . Please help to solve the problem, it appeared after upgrading firmware.
18.02.07 13:08:52.58 Libctrl task Error - HE: sled position not found
Return status: 0x80 - command failed
Global error code: 0x9B - HE: sled position not found
Robotic movement error: 0x3B - unable to locate magazine slot positions
Current command: 0x14 - scan with range
Task originator: 0x02 - CDB interpreter task
Extender library specifier: 0x00 - master library
Source element type.: 0x04 - tape drive
Element number: 0x01, 1
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03-14-2018 11:07 PM
03-14-2018 11:07 PM
Re: Libctrl task Error - HE: sled position not found
Hi,
The best means is to use the user guide and verify
http://h20628.www2.hp.com/km-ext/kmcsdirect/emr_na-c04006690-4.pdf
1. Power down the MSL.
2. Reseat the power supplies and drives.
3. Open magazines and inspect that all tapes are in their slots if any stuck in picker arm, remove and place it in mail slot.
4. Power it up and check.
Else get a case raised, get latest logs and start troubleshooting. If firmware was upgraded find out what was original code and then the version it was updated to.
If it helps please notify us.
Regards,
Anitha S
I am a HPE employee
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