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Library & Tape Tools Firmware download Autoloader 1/8 SDLT

 
CA1167857
New Member

Library & Tape Tools Firmware download Autoloader 1/8 SDLT

I am trying to download new firmware for the Autoloader 1/8 SDLT we just purchased, but everytime I try to download them. LTT comes up with the message: "To determine the firmware versions of devices on your system, the current function being used will have to be stopped." Upon clicking "Ok" LTT becomes unresponsive.
I cannot find any firmware on the HP website manually.
Any idea why LTT is not working?
3 REPLIES 3
Lewis Finch
Honored Contributor

Re: Library & Tape Tools Firmware download Autoloader 1/8 SDLT

Rudy, I don't know what O/S you are using but it is possible you have your backup services running in the background preventing LTT from accessing the drive
"You can't lead the orchestra without turning your back to the crowd"
CA1167857
New Member

Re: Library & Tape Tools Firmware download Autoloader 1/8 SDLT

Sorry for the lack of information. We are using Windows 2003 Server SE. I have stopped all services from our backup program (BrightStor Arceserve Backup 9) and the Removable Storage service from Microsoft is also stopped. The message remains the same however.
meloni
Honored Contributor

Re: Library & Tape Tools Firmware download Autoloader 1/8 SDLT

The message you are seeing is a normal message for what you have to do.
But you have the problem that LTT hung.
I would suggest to remove L&TT using the utility on the HP WebSite, and reinstall the last Version (actualy 3.5 sp1). If you already have this version, try again to reinstall it.
Also, do you have any problem with your unit, are backu running fine?
Did you try to run test with L&TT and see if they pass?
Marino
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