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тАО08-08-2004 08:59 PM
тАО08-08-2004 08:59 PM
Library & Tape Tools Firmware download Autoloader 1/8 SDLT
I am trying to download new firmware for the Autoloader 1/8 SDLT we just purchased, but everytime I try to download them. LTT comes up with the message: "To determine the firmware versions of devices on your system, the current function being used will have to be stopped." Upon clicking "Ok" LTT becomes unresponsive.
I cannot find any firmware on the HP website manually.
Any idea why LTT is not working?
I cannot find any firmware on the HP website manually.
Any idea why LTT is not working?
3 REPLIES 3
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тАО08-09-2004 02:55 AM
тАО08-09-2004 02:55 AM
Re: Library & Tape Tools Firmware download Autoloader 1/8 SDLT
Rudy, I don't know what O/S you are using but it is possible you have your backup services running in the background preventing LTT from accessing the drive
"You can't lead the orchestra without turning your back to the crowd"
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тАО08-09-2004 03:19 AM
тАО08-09-2004 03:19 AM
Re: Library & Tape Tools Firmware download Autoloader 1/8 SDLT
Sorry for the lack of information. We are using Windows 2003 Server SE. I have stopped all services from our backup program (BrightStor Arceserve Backup 9) and the Removable Storage service from Microsoft is also stopped. The message remains the same however.
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тАО08-09-2004 05:27 AM
тАО08-09-2004 05:27 AM
Re: Library & Tape Tools Firmware download Autoloader 1/8 SDLT
The message you are seeing is a normal message for what you have to do.
But you have the problem that LTT hung.
I would suggest to remove L&TT using the utility on the HP WebSite, and reinstall the last Version (actualy 3.5 sp1). If you already have this version, try again to reinstall it.
Also, do you have any problem with your unit, are backu running fine?
Did you try to run test with L&TT and see if they pass?
Marino
But you have the problem that LTT hung.
I would suggest to remove L&TT using the utility on the HP WebSite, and reinstall the last Version (actualy 3.5 sp1). If you already have this version, try again to reinstall it.
Also, do you have any problem with your unit, are backu running fine?
Did you try to run test with L&TT and see if they pass?
Marino
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If everything is under control, you are going too slow (Mario Andretti)
If everything is under control, you are going too slow (Mario Andretti)
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