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Re: Library & Tapes Tools Uninstaller?

 
Michael Virzera
New Member

Library & Tapes Tools Uninstaller?

I am having a problem installing the HP Library & Tape Tools, I have tried both 3.5sr1 and 4.3. I always thought there was an uninstall utility that would clean out any signs of an old installation? Anybody recall this?
4 REPLIES 4
Torsten.
Acclaimed Contributor

Re: Library & Tapes Tools Uninstaller?

There should be an "uninstaller", but it may depend on your OS.

See
http://www.hp.com/support/tapetools

BTW, current version is 4.4

Hope this helps!
Regards
Torsten.

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Marino Meloni_1
Honored Contributor

Re: Library & Tapes Tools Uninstaller?

I think this utility called "HP StorageWorks Library and Tape Tools Install Support Setup
" is not available anymore because it was only need for some specific old versions of LTT and now you should use the windows unistall in order to remove theLTT.
anyway the file is called hp_ltt_install_support.exe
and you can download it from here

ftp://ftp.hp.com/pub/information_storage/software/ltt/
Michael Virzera
New Member

Re: Library & Tapes Tools Uninstaller?

That was what I was looking for but still not dice even after dowloading 4.4. The install gets to the publishing product info then says it's been interupted and fails. Any ideas?
LTT Team
Valued Contributor

Re: Library & Tapes Tools Uninstaller?

Hi,

Follow the steps outlined at http://support.installshield.com/kb/view.asp?articleid=Q111303 to resolve the issue.

Regards,
Satya
L&TT Team.