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MSL 2024 Attention Lead & RMI error

markum fuadi
Frequent Advisor

MSL 2024 Attention Lead & RMI error

Guys,

recently, i'm facing this situation..

1. on my MSL2024.. there's a "Attention" lead appear.. see attachment for details

2. i can't access into RMI web interface.. it always show.. "webpage cannot display" ..fyi, IP static already.. & ping are successful..
(already using latest IE with low security setting)

i can't do a backup now!!!

any issue around guys?? need help!!!


cheers,
markum



www.markumfuadi.co.cc
6 REPLIES
Andras Ordogh
Valued Contributor

Re: MSL 2024 Attention Lead & RMI error

Hello,

First off all, did you try to restart MSL?
If not, please try to restatart it (Power cycle the unit)

Than: check network setting. Do you use DHCP or static ip? Check ip on the unit (home / conf / conf network), If you have the ip, try to ping, if ping is work, try the web port (telnet ipaddress 80). if web port is working (telnet had answere) try ie, if ie not working another browser (firefox, crome)

but i think, restart will help you.

attention led: i think it is an another problem, with media or cartridge, see manual (page 69)
http://www.dectrader.com/docs/set3/emr_na-c00530693-1.pdf

andras
Sudhakar Subramaniam
Trusted Contributor

Re: MSL 2024 Attention Lead & RMI error

The attention Led may be due to issue on the tape drive 1.

If the status says RDY, it means that there is no tape in the drive or some issue with the tape. try removing and insert any good media.

reg RMI , u can check if its configured corretly using the below docs.

http://www.dectrader.com/docs/set4/c01482933.pdf
markum fuadi
Frequent Advisor

Re: MSL 2024 Attention Lead & RMI error

i found this link..

http://www11.itrc.hp.com/service/cki/docDisplay.do?docId=emr_na-c00574298&docLocale=en&admit=109447626+1292378457479+28353475

its said.. "Attention LED Issues" coz' a bad/incompatible media.. or Expired cleaning cartridge.. etc

ok, Andras & Sudhakar.. i'll give it a try first.. for restarting & checking the tape media..

i'll post the update soon..
tks a lot guys..
www.markumfuadi.co.cc
Marino Meloni_1
Honored Contributor

Re: MSL 2024 Attention Lead & RMI error

We have seen that some supervisor SW running in the LAN, may cause the RMI and library to hang.
Try to keep disconnect the LAN cable for some time and see if the problem reoccurs, or try to remove the RMI ip from the managed device on this SW

markum fuadi
Frequent Advisor

Re: MSL 2024 Attention Lead & RMI error

Guys,

- at RMI error :
just like Marino said.. its because of that some supervisor SW running in the LAN.. and many routing on top of it
i try direct connect using cross cable.. it's successfully connected now.

- at Attention Lead error :
it's positive that cleaning tape is at expired state.. (found it on Log)

power off, restart the library & unplugg LAN cable already.. and my MSL2024 is running well now

CASE CLOSED guys!!!
many tk's in advance!!!
www.markumfuadi.co.cc
zohahunt
Occasional Visitor

Re: MSL 2024 Attention Lead & RMI error

Well, I think that you are getting system error therefor all these led issues have arisen. YOu might seeing the changes in the LAN zone. RMI error can be overcome by routing it upwards.


http://www.leadresponsemanagement.org/lrm_survey