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MSL 2024 cant complete device scanning during startup

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mrmo07
Regular Advisor

MSL 2024 cant complete device scanning during startup

i have MSL 2024 tape library.getting problem during startup.its stop device scanning after 80% during startup.

Morshed.
6 REPLIES
Ganz
Trusted Contributor
Solution

Re: MSL 2024 cant complete device scanning during startup

Hello Mohammad,

Here are some steps you could try :

Ensure there is no obstruction to robotics. Verify that all tapes are seated firmly in their slots. Check to see if there is any stuck tape in the tape drive(s).
Disconnect the SCSI/FC and/or ethernet cable and check if the library starts up fine.
Check if the robot moves during the initial startup.
Torsten.
Acclaimed Contributor

Re: MSL 2024 cant complete device scanning during startup

Can you please attach the support ticket pulled from LTT?

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
mrmo07
Regular Advisor

Re: MSL 2024 cant complete device scanning during startup

hi !

i have already attached LTT output.

Regards,
Morshed.

Torsten.
Acclaimed Contributor

Re: MSL 2024 cant complete device scanning during startup

This is not the compressed support ticket file...

Hope this helps!
Regards
Torsten.

__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________
No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! thumb below!   
mrmo07
Regular Advisor

Re: MSL 2024 cant complete device scanning during startup

thanks to all. problem solved.
mrmo07
Regular Advisor

Re: MSL 2024 cant complete device scanning during startup

thanks