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11-21-2013 03:35 AM - last edited on 11-24-2013 05:30 PM by Lisa198503
11-21-2013 03:35 AM - last edited on 11-24-2013 05:30 PM by Lisa198503
MSL 2024
Hi firends
I Have an hp MSL2024 tape library an forget administrator Password please help me if solution for reset password
Thanks
P.S. This thread has been movedfrom Your Questions Regarding Business Support Forums (Legacy BSC forum) to Tape Libraries and Drives. -HP Forum Moderator
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11-29-2013 03:31 AM
11-29-2013 03:31 AM
Re: MSL 2024
have a look at this forum post http://h30499.www3.hp.com/t5/Tape-Backup-Small-and-Medium/MSL2024-disable-admin-password/td-p/1159764#.Uph6n3kx5aQ
sounds like the second last post should help you. if not, the fastest way is to open a support case at hp support
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11-29-2013 03:51 AM - edited 11-29-2013 03:51 AM
11-29-2013 03:51 AM - edited 11-29-2013 03:51 AM
Re: MSL 2024
Unfortunately for you this option is available only in factory override mode in LTT, but nobody will give you the password to enable this feature.
Call HP support, they can generate this emergency password for your library.
Hope this helps!
Regards
Torsten.
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