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MSL 4048 stucked on firmware upgrade

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mh12
Occasional Contributor

MSL 4048 stucked on firmware upgrade

I got MSL 4048 stucked on firmware upgrade. I was advised to do firmware upgrade in order to get rid of "HE: sled outside range" error.

 

Cannot reboot the library (Unit is busy).

Only hope is to turning it off. Am I right?

 

I used HP Library and Tape Tools 4.15 to upgrade library firmware to 8.70 version. It failed (timed out) but after reboot it shows 8.70 firmware.

Then I updated HP LTT to 4.17 and followed to upgrade drive firmware from H58W to H6FW which failed again but this time the library remains "stucked".

 

upgrade.png

 

ilo.jpg

 

drives.jpg

 

conf_trace.jpg

 

std_trace.jpg

1 REPLY
Torsten.
Acclaimed Contributor
Solution

Re: MSL 4048 stucked on firmware upgrade

I have seen this before and since this time I only use the web page or USB for upgrades.

 

Wait a while and power cycle the box, this is IMHO the only way.


Hope this helps!
Regards
Torsten.

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