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MSL 5000 Error

Silvano_2
Occasional Visitor

MSL 5000 Error

when I boot the library the LCD become white and nothing is displayed.

I try to modify the contrast but the problem is the same.
The library is Scsi direct connect to a server and the server does not see the library.

the led on the power is turned on and the led on the backup unit is off.

Pleas help me !!
4 REPLIES
Mark Poeschl_2
Honored Contributor

Re: MSL 5000 Error

Have you touched the screen after you applied power? Physically touching the front panel screen is required to get the unit to complete its Power On Self Test (POST).
Silvano_2
Occasional Visitor

Re: MSL 5000 Error

Yes,

I touched the screen.
after this the screen become white and no options is avaible. I tried to cange the contrast options but nothing change.

Thanks,
Silvano
tkc
Esteemed Contributor

Re: MSL 5000 Error

Check below if this is useful to you :

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual〈=en&cc=us&docIndexId=179111&taskId=101&prodTypeId=12169&prodSeriesId=254838
tkc
Esteemed Contributor

Re: MSL 5000 Error