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MSL 5052S2

Paul DeVincentis
Occasional Advisor

MSL 5052S2

Receiving an error at the robotic tape drive screen:
Fault Code 3041 (soft)
Loader retrieved invalid command

Any thoughts?

Thanks,

Paul
3 REPLIES
Peter Godron
Honored Contributor

Re: MSL 5052S2

Paul,
according to:
hp StorageWorks MSL5000 and MSL6000 series
tape libraries User Guide (231910-004)

Page 150

"3041 Loader Received Invalid
Command
(The loader task received an unexpected
command and could not recover.)

â   Press the Enter button to reboot.
â   Turn off power to the library and inspect
connectors and cables."


Please also read:
http://forums1.itrc.hp.com/service/forums/helptips.do?#33 on how to reward any useful answers given to your questions.

So far you have not awarded any points !
Paul DeVincentis
Occasional Advisor

Re: MSL 5052S2

Did not help.
Paul DeVincentis
Occasional Advisor

Re: MSL 5052S2

no idea how to solve this without have a HP tech onsite