MSL Ultrium Universal Magazine jams the picker

[Bogdan VISINESCU]

Hello,

We currently have many MSL60x0 libraries. For these we have bought Ultrium Universal Magazine for easy import/export of tapes (AD621A). We are experiencing picker jams with these new magazines. If you compare them to the original ones, you can easily see that they are not the same (some different design, some different material used). If you put one tape in these type of magazines, you can hold the tape by hand, and the magazine in the air. The tape is very hard to eject from the slot, and the picker does not have enough power to take the cartridge out.

Any help will be appreciated.

Many thanks,
bogdan