MSL2024 FC LTO-5 drive and DP 6.10 -> cannot communicate with control device

[Per Lorentzi]

Hi!

I'm trying to configure an MSL2024 library (fibrechannel attached with LTO-5 drive) to an server running Data Protector 6.10. Windows 2008 R2 is installed on the server.

Windows driver are disabled for the robotic device (but enabled for the tape drive).

I have defined to library using the "raw" scsi-path by browsing the device in DP.

There are no other software accessing the robotic device.

I have used the devbra -dev utility and everything looks fine.

I have tested direct connect to the server and via SAN switch.

Regardless I get the following error message when trying Barcode Scan:

bcksth1.bevakningstjanst.com : scsi4:0:4:1

Cannot open exchanger control device ([5] Access is denied. )

C:\Program Files\OmniBack\bin>devbra -dev

Exch    HP:MSL G3 Series  Path: "scsi4:0:4:1"  SN: "N/A"

        Description: HP StorageWorks MSL 2024 G3 Series

        Revision: 5.00  Flags: 0x0006  Slots: 0  Drives: 0

        Drive(s) SN: "N/A"

Tape    HP:Ultrium 5-SCSI  Path: "Tape0:0:4:0C"  SN: "HU1102EECK"

        Description: CLAIMED:HP LTO drive

        Revision: Y32W  Device type: lto [13]  Flags: 0x0111

Any hints?

// Per Lorentzi

[Jack007]

Per Lorentzi:

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